Product Support

Contact Support

Our Technical Support Team is available to answer your questions and assist you in resolving technical issues. Please fill out the support request form below to submit your support question/issue.  If you prefer, you may contact us at  877-222-0499, but please note that technical support fees may apply when contacting us by phone. For support hours and pricing outside of the US, please click here.

Before contacting technical support please have the following information available:

  • Email address that the software is registered under
  • OrgPlus software version and build number
  • Support and Maintenance plan number

Response Time

A support specialist will contact you by phone or e-mail, usually within two business days. Please note that we may respond to your request with a requirement for additional information.

Support and Maintenance Plans

If you are a Support and Maintenance plan holder, please refer to our Support and Maintenance Page for a listing of the technical services covered under your plan. Support and Maintenance Plan Details

Report Software Bugs

Please email a description of the bug along with your software version to:

Hours of operation

Our Technical Support Team is available Monday through Friday 8:00-5:00 CST. 


 Note: Hours of operations subject to change based on holidays observed or other events that may result in company or departmental closure.