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What is a hosted application?
A hosted application is a computer software program run directly over the Internet. The program will appear and function as if it was installed on your computer, but it will be running from our servers.
How do I access OrgPlus Enterprise On-Demand?
All that is required to access the program is an up to date browser and an Internet connection.
Who has access to my data?
You control who has access to your data. HumanConcepts makes every effort to ensure that your data will not be accessed by unauthorized parties.
Is my data secure?
Yes! OrgPlus Enterprise On-Demand uses the latest 128-bit SSL certificate technology to protect your data during online access. Your employee data is safely stored on secure web servers, available only to employees you give access to.
What happens if a server goes down?
Our servers are located in a secure data center. OrgPlus Enterprise On-Demand employs industry standard technologies for data availability and protection. The data is backed up on a regular basis and can be restored quickly.
Does OrgPlus Enterprise On-Demand Support Unicode?
Yes.
How do I import my existing data into OrgPlus Enterprise On-Demand?
We currently support a number of ways to import datYou can use our secure FTP server or use a web based upload tool. You can even work with our Professional Services team to have OrgPlus Enterprise On-Demand query your existing infrastructure (SQL Server or Active Directory).
How often can my organization import data?
As often as you would like.
How long does it take to import a file?
The amount of time it takes to import a file is determined by the amount of data you are importing as well as your Internet connection speed.
How can I be assured my data will be kept private?
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. Our servers are hosted at a secure hosting facility. The servers are protected by firewalls to protect the datThe servers are protected from physical access using reasonable industry precautions.
How do I sign up for OrgPlus Enterprise On-Demand?
Call us toll free at 1-888-821-1261.
What browser do I need to have in order to run OrgPlus Enterprise On-Demand?
OrgPlus Enterprise On-Demand currently supports Internet Explorer and Safari browsers.
Is there training available if I need it?
Yes. You can buy one of our training packs or purchase a custom training plan.
How quickly can my company be up and running on OrgPlus Enterprise On-Demand?
Once you submit your data in the proper format, we can usually have you up and running with the standard configuration in about 48 hours.
What does the OrgPlus Enterprise On-Demand System Administrator do?
The OrgPlus Enterprise On-Demand System Administrator administers security, manages domains and monitors usage logs.
Can my company customize OrgPlus Enterprise On-Demand?
Yes. You can implement your own chart formats, and even brand the sign-in page as well the charts with your own logo.
Can I control which information any given user can access?
Yes. You have complete control over what data is shown to each user on a field by field, box by box basis.
