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Author Topic: Problem opening large excel file. PC stops responding  (Read 2340 times)

bautise

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Problem opening large excel file. PC stops responding
« on: April 30, 2010, 07:04:28 AM »

I have a user that has been having problems opening a large excel spreadsheet.  The spreadsheet does not open up on any PC with Org Plus 6 but opens up fine on PCs without this software.  I have re-built the user's PC twice with the same results.  once org plus is removed, the spredhseet opens up just fine. 
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JakeH_HC

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Re: Problem opening large excel file. PC stops responding
« Reply #1 on: May 19, 2010, 10:39:42 AM »

bautise,

Can you please provide additional information that will allow us to better understand your support issue?  Please consider the questions below:

• What speadsheet program are you using?
• What is the size of the spreadsheet? How many records?
• Are you using Microsoft Office?  If so, what version?
• Are you able to open other speadsheets?
• Have you tried de-selecting the "Enable OrgPlus Toolbar in MS Office Applications" box when reinstalling OrgPlus 6?

Also, please send us your system information using the instructions for your installed version below:

1.  Click Start
2.  Select 'All Programs'
3.  Select 'HumanConcepts'
4.  Select 'OrgPlus 6 System Info'

For your reference, your case number is: 00117870.
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Jake Hall
Technical Support Representative
HumanConcepts
888-821-1261 x3000
www.orgplus.com
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